Terms & Conditions

Terms & Conditions

Last updated: June 2025

By accessing or purchasing from clayloom.com, you agree to be bound by these Terms & Conditions. Please read them carefully.

General

ClayLoom operates this online store. The terms "we", "us", and "our" refer to ClayLoom. We reserve the right to update these terms at any time.

Products

All ClayLoom products are handmade. Minor variations in glaze, form, and dimensions are inherent to the craft and do not constitute defects. Product images are representative; your piece may differ slightly due to the handmade nature of our work.

Pricing

All prices are in Indian Rupees (₹) and are inclusive of applicable GST unless otherwise stated. Prices are subject to change without notice. Shipping charges are additional unless otherwise specified.

Order Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to cancel any order at our discretion. Payment will only be charged upon order confirmation.

Payment

We accept UPI, net banking, credit/debit cards, and wallets via our payment gateway. All transactions are secured via SSL encryption.

Intellectual Property

All content on this website — including photographs, copy, and designs — is the intellectual property of ClayLoom. Reproduction without written permission is prohibited.

Limitation of Liability

ClayLoom shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the value of your order.

Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

Contact

For queries: hello@clayloom.com